Monday, December 6, 2010

Fixed MS Office on Mac!

Well, that was a royal pain!

I've had MS Office 2008, which worked fine except for Excel. "Not enough memory" every time it tried to start up. No macros to blame.

Went round and round with our (very helpful!) IT crew, to no avail. We tried:
  • Uninstall MS Office 2008 and install 2011—Now everything crashed!
  • Revert to 2008—Again, no Excel.
  • Re-install just Excel 2008—It worked, albeit with a different error message that still allowed me to use the program.
Then MS Word stopped working. Remember that old joke? "MS Works doesn't." Word up!

Anyway, I got tired of not being able to do my work, so I tried troubleshooting on my own. Long story short, I wiped out 2008, reinstalled 2011, and booted the computer (not Word) in Safe Mode.

It worked!

I checked my extensions, and lo and behold! Only one thing was checked at startup: iTunesHelper.

I unchecked it.

Now Office works just fine. I really don't care all that much about iTunes, so we're good! (What is iTunesHelper anyway? Is it anything like HamburgerHelper?)

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